Overview  |  FAQs  |  Current Openings  |  Apply Online Current Openings IMPORTANT: Some candidates may find themselves capable in more than one special skill set mentioned below each position. Such candidates are requested to include this information in the online registration form. Unless specified, applicants can be located anywhere in India. 1. Secondary Researchers 2. Tele-interviewers/Tele-coordinators 3. Report Writers 4. Research and Analysis Expert Consultants/Research Managers 5. Domain or Subject Matter Experts 6. BD and Communications Executive 7. Language Experts (German, French, Spanish, Portuguese, Russian, Japanese, Mandarin….) 1. Secondary Researchers The job » Understand the scope and goals of the project » Research for relevant information from obscure corners of the Internet » Be familiar with tactics for super-fast, effective, and efficient Internet research » Organize important links into categories for citations and future reference Essential » Ability to recognize authentic data and its sources from the rest » Access to a computer and high-speed Internet connection » Familiar with Internet search Desirable » Aware of authentic sources of data for particular domains » Experience in handling subscription data from McKinsey, Hoovers, Bloomberg, Factiva, Nexis, and so on » Experience in a similar profile 2. Tele-interviewers/Tele-coordinators Location: India, US The job » Given a list of organizations (numbering 10 to 100), make cold calls to find the person who will need to be interviewed regarding a particular technology/market) » Once the right person is identified, speak with them, or communicate via e-mail, to fix up an interview schedule (day, time, duration) » Conduct the actual interview in person or over the phone (duration varying from 10 minutes to an hour)* » Maintain and update the contact database » Transcribe the interview recordings/ notes# Essential » Modest yet confident, firm yet polite, persistent yet pleasant, self-motivated and perseverant » Access to a phone with local, trunk, and international dialing facilities as applicable » Ability to work from home for a few hours everyday during office hours of target location » Excellent conversational skills » Excellent spoken language Desirable » Access to a computer and the Internet » Familiarity with MS-Excel, and MS-Word » Experience in a tele-profile or conducting tele-primaries » Comfort with business and/or healthcare jargon # Tele-co-ordinators need not conduct the actual interview # Transcription may not be required always 3. Report Writers The job » Prepare a table of contents (ToC) based on the scope and goals of research » Meticulously hand-pick all relevant data from results of secondary and primary research provided in the form of Internet links, downloaded/scanned documents, interview recordings/transcripts/notes and so on » Read and understand the data » Paraphrase and re-write in own words » Maintain a bibliography » Structure the information appropriately under the table of contents » Present the (referenced) data in report format (MS-Word or MS-PowerPoint), with customized formatting as per client requirements Essential » Capability to read, (temporarily) assimilate and organize volumes of qualitative/textual data » World-class formal, non-journalistic written English » Understanding of level of language difficulty and writing styles catering to differing demands of audiences, especially English-speaking and non-English speaking (training can be provided for improvement) » Access to and familiarity with Internet surfing, MS-Word and MS-PowerPoint Desirable » Familiarity with business concepts and jargon » Experience in business writing » Knowledge of citation styles 4. Research and Analysis Expert Consultants/Research Managers The job » Be a one-point contact for all aspects of the project handling » Understand the scope and goals of the project » Formulate the research plan based on the above, as well as other resources such as updates, deadlines » Co-ordinate with the Report Writer to develop a Table of Contents (ToC) » Develop the research instruments » Co-ordinate with Zen Knowledge Services to appoint a team for the research project, allocate work and deadlines for the same » Guide and train members, resolve conflicts » Prepare activity and work updates » Conduct product/technology/trend/regulatory analysis » Do the statistical forecasts using Excel, SPSS and/or other statistical tools and methods » Prepare the final recommendations » Coordinate with copy-editing and respond to all edits » Meet all procedures for allied documentation » Ensure research progress and quality as per Zen Knowledge Services' and client guidelines Essential » Access to a computer and high-speed Internet connection » Experience in one or more of the following    - Managing a team, especially remote / scattered team    - Project management experience in services environment    - Experience in conducting end-to-end business research including drawing research plans, qualitative/quantitative analysis, report writing Desirable » Experience in researching global markets 5. Domain or Subject Matter Experts Typically, individuals with at least 4-5 years hands-on experience and/or in-depth knowledge of a » Subject - such as statistics, economics, toxicology. » Line function - such as finance, operations, marketing. » Sector - such as oil, healthcare, telecommunications. » Research Process - such as data modeling, survey programming, forecasting. » Research software - MS-excel, SAS, SPSS, Minitab, Quantum, Quanvert, Mint, Matlab, STATA. 6. BD and Communications Executive The job » Understand the scope and goals of enquiries/RFPs » Conduct background research to prepare proposals » Prepare approach notes, time and cost estimates » Scan opportunities, and follow-up diligently and perseveringly » Maintain the CRM database on a real-time basis » Handle email communications with applicants and analysts Essential » Absolute fluency in written and spoken English » Patient, courteous, persuasive, confident, friendly listener-speaker-writer » Self-motivated, enthusiastic, and ability to meet targets » Minimum 1 year experience in tele-sales of ITeS/research » Access to a computer, broadband connection and STD/ISD phone Desirable » Familiarity with research methodologies/terminologies » Experience selling publishing, media and advertising would be advantageous 7. Language Experts (German, French, Spanish, Portuguese, Russian, Japanese, Mandarin….) The job » Understand the scope and goals of the project » Conduct primary interviews based on the scope Essential » Our typical requirement is for individuals to speak to the clients in any of the above-mentioned languages. These are mostly in the form of brief interviews. Hence fluency in spoken German, French, Spanish, Portuguese, Russian, Japanese, Mandarin… is a must » Candidates need to be bi-lingual experts (knowledge of both English and any of the above mentioned languages) » Candidates can be Indians who have studied the language and have worked in a field related to any of the above mentioned languages » Candidates can also be native German, French, Spanish, Portuguese, Russian with fluency in English » We are not looking for individuals conversant with translation skills only » Access to the Internet is mandatory » Familiarity with word, excel, PowerPoint is a must Desirable » Ability to handle email communications with clients » Familiarity with web/ business research » Familiarity with applications like Audacity, Googletalk, Skype Credits | Site Map | Home Copyrights 2006. All rights reserved. Zen Knowledge Services